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Thursday 22 April 2010

Outlook Express

I was in the docklands today, having been asked to deal with an outlook issue. The issue was relatively easy to repair, in fact, there was almost nothing to it.

Emails could be sent and received, yet outlook flagged up an error. The email that was sent remained in the outbox and did not drop into the sent emails folder, causing the email client to resend the mail later when 'send / received' mail was clicked.

I must admit, it took a little while before I realised what the issue was. Basically, the sent emails folder was full. Once some of the emails in the folder was transferred to other folders on outlook, the issue was resolved!

Now, suppose you have a full inbox? then you wouldn't be able to receive any emails until its cleared, flagging up an error. The same is true, as noted, with sent emails. If you have the outlook client installed and you use it for emails, make a point of keeping these two folders maintained, moving important mail to selected folders.

Email me if you would like more information on this.

until next time.

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